Enterprise Computing

Application service provider (ASP) An organization that hosts software applications and provides information services for other organizations. Business intelligence software A category of software that enhances the ability of an organization’s decision makers to access and analyze enterprise information. Customer relationship management (CRM) systems An integrated information system that supports an organization’s planning, scheduling, and control of marketing, sales, promotion, customer service, and related activities. Electronic commerce The use of computer networks for buying, selling, or exchanging information. Electronic commerce can be conducted between two businesses, between businesses and consumers, within a business, or using an electronic intermediary. Enterprise resource planning (ERP) An integrated, packaged software system that supports all major business units of an enterprise. Manufacturing resource planning (MRP II) An information system that integrates manufacturing and related applications such as material requirements planning, accounting, and distribution. Material requirements planning (MRP) An information system that determines the assemblies that must be built and the materials that must be procured in order to meet the scheduled production of a manufactured item by a given date. Supply chain management (SCM) systems A computer system that supports an organization’s acquisition, production, and delivery of products and services. Systems integrator (SI) An individual or organization that assists an organization with the selection, implementation, and operation of an enterprise system.